It can cause a lime build up and make your coffee maker run slower. We use purified water and have had the same coffee maker for years, no problems. A friend of ours has hard water and is constantly needing to clean his coffee maker. He runs vinegar through it a few times to clean out the lime build up, then runs clear water through it a few times, to clean out the excess vinegar, and then goes about making his coffee. You could try that, and then switch to purified or distilled. They suggest you mix half vinegar, half water, and send that through a couple times, but if I were you I'd do it atleast once with pure vinegar, since it sounds like you have a hefty lime build up going on in there. Just run it through like you're making your usual coffee, and if you want, let it sit in the coffee pot for a while, if you have lime build up in there (white streaks). It might take a few times of doing this but that should improve the performance of your coffee maker.